Sanitas health insurance: premiums, strengths & an honest verdict
Sanitas positions itself as an innovation leader among Swiss insurers: digital health services, telemedicine and above-average, flexible supplementary cover. For digitally minded people and international customers it is often an attractive, modern alternative to the very largest players.
Nicole Bohne
Insurance & Pension Advisor
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Sanitas at a glance
| Insured | around 860,000 |
| Head office | Zurich |
| Highlight | innovation-led, strong digital services |
| App | symptom checker & telemedicine |
Strengths & weaknesses — no marketing
In favour of Sanitas
- Modern app with symptom checker and telemedicine
- Flexible, well-combinable supplementary cover
- Innovative digital health services
- Solid satisfaction scores
Worth knowing
- Smaller than Helsana/CSS — less physical presence
- Premiums not consistently cheap
- Some top offers digital-only
Who is Sanitas for?
Digital-first customers who prefer to handle administration, telemedicine and health services entirely by app.
Go deeper
Sanitas — FAQ
Is Sanitas good for expats?
Its digital services and English-language offering make Sanitas attractive to international customers. As with all insurers: choose basic insurance by premium in your region, supplementary cover by benefits — we compare both for free.
How does Sanitas rank in satisfaction surveys?
Solid to good — usually above the industry average, but behind the leaders such as SWICA. It regularly scores highly on app ratings and digital services, though.
How do I switch to or away from Sanitas?
Basic insurance: cancel by 30 November by registered mail, switch from 1 January. Supplementary cover has its own deadlines (often 30 September) and health screening — never cancel before the new cover is confirmed. We can handle the switch for you.
Do I pay more premium through insurance-guide.ch?
No. Basic-insurance premiums are officially approved and identical whether you sign up directly or through us. We are paid by the insurers via commission; how that works is explained transparently on our advisory page.
